Responsible gaming

Responsible gaming

CIRSA

Playing in a responsible and safe manner is a key piece of the sustainability of our activity. For this reason, it's of utmost importance to empower and protect our customers and to train our employees on Responsible Gaming.

Trainings

Promote training among our employees as a guarantee to foster and promote Responsible Gaming.

1.842

Trained employees

99,7%

of approved employees

100%

of employees trained in 2023

G4

G4 Certificate

At the corporate level, we have obtained the Responsible Gaming certification from the international certification entity G4 (Global Gambling Guidance Group), becoming the first Group to achieve this accreditation in Spain and in the Latin American countries where it operates.

G4

Certificado G4

We have achieved the Responsible Gaming certification at the corporate level from the international certifying entity G4 (Global Gambling Guidance Group), becoming the first Group to receive this accreditation in Spain and in the Latin American countries where we are present.

Actions

We are committed to responsible gaming, promoting safe and mindful practices for a healthy entertainment experience. These are our campaigns:

At CIRSA, We Are Responsible Gaming

Certifications

Responsible Gaming Committee

AI

Collaboration with entities.

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